Privacy Policy — gb997 Protecting Your Data

At gb997, your privacy is a fundamental priority. This Privacy Policy governs the collection, use, storage, and disclosure of personal information provided by users of the gb997 platform, accessible at gb997.ws. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this policy.

This policy applies to all users of gb997, including visitors browsing the site, registered account holders, and players actively participating in cricket betting, live casino, slots, crash games, or any other gaming product offered on this platform. We encourage you to review this document carefully. If you have any questions, our support team is available to assist.

1. Information We Collect

gb997 collects personal information solely for the purpose of providing a safe, secure, and enjoyable gaming experience. We gather only what is necessary to operate our platform effectively and in accordance with responsible gaming principles.

Personal Information You Provide

When you register an account, make a deposit, or contact our support team, you may provide the following information:

• Full name and date of birth (for age verification — 21+ only)
• Email address and mobile phone number
• Residential address (city and district, e.g. Dhaka, Chittagong, Sylhet)
• Government-issued identification documents for KYC verification
• Payment method details such as bKash, Nagad, Rocket, or Upay mobile wallet numbers

Automatically Collected Information

When you use the gb997 platform, certain technical and behavioral data is collected automatically to maintain the performance and security of the service:

• IP address and device identifiers
• Browser type, operating system, and preferred language settings
• Pages viewed, session duration, and in-platform navigation patterns
• Transaction history including deposits, withdrawals, and wager records

2. How We Use Your Information

The information gb997 collects is used exclusively to provide, operate, and improve our services. Specifically, your data may be used for the following purposes:

• Account creation, authentication, and management of your gb997 player profile
• Processing of deposits and withdrawals through supported payment channels including bKash, Nagad, Rocket, and Upay
• Age verification and responsible gaming compliance to ensure that all active players are 21 years of age or older
• Customer support, dispute resolution, and responding to account-related inquiries
• Fraud prevention, anti-money laundering (AML) monitoring, and detection of suspicious activity
• Delivering relevant promotional offers, bonuses, and platform updates to opted-in users

gb997 does not engage in unsolicited marketing without your prior consent. You may opt out of promotional communications at any time by contacting our support team at [email protected].

3. Sharing of Your Information

gb997 does not sell, rent, or trade your personal information to any third party. Your data may be shared only in strictly limited circumstances:

• Service Providers: Trusted technical partners (e.g., payment processors, hosting providers, and game studios) who operate under strict confidentiality agreements and process data only on our behalf.
• Legal Obligations: When required by applicable law, regulation, court order, or government authority, gb997 may disclose necessary information to comply with legal obligations.
• Business Continuity: In the event of a merger, acquisition, or restructuring of gb997, user data may be transferred to a successor entity under the same or equivalent privacy protections.

In all cases of permitted sharing, gb997 ensures that appropriate contractual and technical safeguards are in place to protect your personal information throughout the disclosure process.

4. Cookies and Tracking Technologies

gb997 uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and maintain the security of your session. The categories of cookies we deploy include:

• Essential Cookies: Required for core platform functionality such as user authentication, session management, and security checks. These cannot be disabled without affecting platform usability.
• Analytics Cookies: Used to understand how users interact with gb997, including page visit frequency, feature engagement, and exit patterns. This data is aggregated and anonymised.
• Preference Cookies: Store your chosen language, display settings, and other personalisation options to deliver a consistent experience on return visits.

You may adjust cookie preferences through your browser settings at any time. Please note that disabling essential cookies may limit your access to certain features of the gb997 platform.

5. Data Security

gb997 employs a comprehensive range of technical and organisational measures designed to protect your personal information against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security infrastructure includes 256-bit SSL encryption on all data transmissions, secure server environments, access controls restricted to authorised personnel only, and regular security audits.

While gb997 takes every reasonable precaution to protect your data, no method of electronic transmission or digital storage is entirely risk-free. In the unlikely event of a data breach that affects your rights or freedoms, we will notify affected users promptly and take all necessary remedial action.

6. Data Retention

gb997 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including the provision of services, compliance with legal and regulatory obligations, and the resolution of any disputes or claims.

Upon closure of a gb997 account, personal data will be retained for the period required by applicable law, after which it will be securely deleted or anonymised in a manner that prevents recovery. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

7. Your Rights and Choices

As a user of gb997, you hold specific rights regarding the personal data we hold about you. You may exercise these rights at any time by contacting our support team:

• Right of Access: You may request a copy of the personal information gb997 holds about you at any time.
• Right to Rectification: If any information we hold is inaccurate or incomplete, you have the right to request its correction.
• Right to Erasure: Subject to applicable legal and regulatory requirements, you may request the deletion of your personal data from our systems.
• Right to Restriction: You may request that gb997 restrict the processing of your personal data in certain circumstances.
• Right to Withdraw Consent: Where our processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before your withdrawal.

All data rights requests will be acknowledged within 3 business days and resolved within 30 days of receipt. Please email our support team at [email protected] with the subject line "Data Rights Request" to initiate any of the above.

8. Third-Party Services and Links

The gb997 platform integrates with third-party service providers to deliver core functionality, including payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game content providers (including Pragmatic Play, Evolution Gaming, Spribe, and others). These providers operate under their own privacy policies and data-handling practices, which are independent of gb997's policy.

gb997 is not responsible for the privacy practices of any third-party provider. We strongly encourage you to review the privacy policies of any external service before engaging with it, particularly in relation to payment transactions and identity verification.

9. Age Restriction — 21+ Only

gb997 is an adult gaming platform intended exclusively for players who are 21 years of age or older. We do not knowingly collect, process, or store personal information from individuals under the age of 21. Our registration and KYC processes include mandatory age verification steps to enforce this requirement.

If gb997 discovers that personal data has been inadvertently collected from a user under 21, we will promptly delete all associated data and close the account without delay. If you are a parent or guardian and believe your child has registered on our platform, please contact our support team immediately at [email protected].

10. Payment Dataand Security

When you make deposits or withdrawals on gb997 using supported payment methods such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment credentials are handled by our certified payment processing partners. gb997 does not store full card numbers, mobile banking PINs, or complete payment credentials on its own servers.

All financial transactions on gb997 are encrypted end-to-end and processed through secure, industry-standard payment gateways. Transaction records are retained solely for accounting, fraud prevention, and regulatory compliance purposes, and are accessible only to authorised gb997 personnel and relevant payment partners.

11. Changes to This Privacy Policy

gb997 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, platform functionality, or business practices. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of gb997 following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We therefore encourage you to periodically revisit this page to stay informed of how gb997 protects your information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which gb997 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to responding to all privacy-related enquiries promptly and transparently.

You may contact the gb997 support team by email at [email protected]. Our team operates seven days a week and aims to acknowledge all privacy enquiries within 3 business days. Please include your registered account username and a brief description of your request to help us assist you efficiently.